Security & Compliance at Coreneural

Coreneural is an enterprise AI platform built with a security‑first architecture to keep your data, knowledge, and IP private while you leverage powerful GPT capabilities. All your interactions are fully encrypted, access‑controlled, and processed within a hardened cloud environment that aligns with leading security and privacy standards.

Enterprise‑grade encryption and access control
Private, tenant‑isolated AI workspaces
Controls aligned with ISO 27001, SOC 2, GDPR, HIPAA, DPDP, and CCPA

At a Glance

Encryption by default

TLS 1.2/1.3 in transit, AES‑256 at rest, keys managed via secure key management.

Private AI processing

Customer data is never used to train public models; prompts and outputs stay within your tenant.

Enterprise identity & access

SSO, MFA, and granular role‑based access control (RBAC).

Tenant isolation

Logical separation between organizations in a multi‑tenant architecture.

Continuous monitoring

24/7 infrastructure monitoring, logging, and threat detection.

Regulatory alignment

Controls designed to support GDPR, HIPAA, DPDP (India), CCPA and industry best practices.

Certifications & Independent Assessments

Coreneural’s security controls are regularly reviewed against recognized industry standards and are subject to independent assessments.

Coreneural operates an information security program inspired by ISO 27001 principles, including risk management, access control, incident response, and continuous improvement. Our policies and procedures are documented, reviewed, and enforced across people, processes, and technology.
Our internal controls are designed around SOC‑type principles for security, availability, and confidentiality. This includes change management, logical access controls, backup and recovery, and logging of key administrative actions. Independent assessments and penetration tests validate the design and operating effectiveness of these controls.
Our platform and processes are designed to help customers meet obligations under regulations such as GDPR, HIPAA (for covered data), India’s DPDP Act, and CCPA. We support data subject rights workflows, strong access controls, logging, and secure data processing practices that can be incorporated into your compliance framework.

Data Encryption & Protection

Coreneural encrypts customer data at every stage of its lifecycle. All communication between browsers, APIs, and services is protected using modern TLS protocols, and data stored within our infrastructure is encrypted using strong industry‑standard algorithms. Encryption keys are managed securely, and access to them is strictly limited.

TLS-Protected Communication

TLS 1.2/1.3 with modern ciphers for data in transit

AES-256 Protection

AES‑256 or equivalent for data at rest

Safe Backup Storage

Encrypted backups and disaster recovery data

Isolated Data Storage

Strict separation of customer data at the storage layer

Identity, Access & Authentication

Only authorized users should be able to access your AI workspace. Coreneural enforces strong identity and access controls to ensure that.

Role‑Based Access Control (RBAC) for admins, team leads, contributors, and end users

Support for enterprise Single Sign‑On (SSO) integrations

Multi‑Factor Authentication (MFA) support to strengthen login security

Strong password policies and session management

Administrative actions and sensitive operations fully logged for audit purposes

Tenant Isolation & Confidentiality

Coreneural is a multi‑tenant SaaS platform where each customer’s environment is logically isolated. Data from one organization is never exposed to another.

Logical separation of customer data at the application and storage layers

Strict authorization checks on every request to enforce boundaries

No sharing, selling, or renting of customer data for advertising or marketing

Limited access by Coreneural personnel, only for support, maintenance, or security, under confidentiality obligations

Secure AI Processing & Model Usage

Coreneural uses AI models, including GPT capabilities, to help users retrieve, summarize, and reason over their internal knowledge sources—without compromising confidentiality.

Customer data (prompts, documents, outputs) is processed solely to provide the Coreneural service you control

Data is not used to train external public models

AI responses respect your organization’s access permissions and roles

Cross‑tenant data exposure is prevented by design

Configurable retention and logging options for prompts and outputs (aligned with your policies)

Monitoring, Logging & Threat Detection

Coreneural continuously monitors the health and security of the platform to detect suspicious activity and respond quickly.

Centralized logging of system and security events

Monitoring of access patterns and infrastructure health

Automated alerts for anomalous or suspicious behavior

Regular review of logs related to privileged actions and security events

Vulnerability Management & Security Testing

We operate a structured vulnerability management program to continuously strengthen the platform.

Routine Security Audits

Regular security reviews and code assessments

Expert Penetration Testing

Periodic vulnerability scans and penetration testing by qualified specialists

Rapid Issue Resolution

Prioritized patching of identified issues, with focus on high‑ and critical‑severity vulnerabilities

Built-In Security Lifecycle

Security improvements integrated into the standard development and release lifecycle

Incident Response & Notifications

Coreneural maintains documented procedures to handle potential security incidents affecting the platform or customer data.

01

Formal processes to identify, contain, investigate, and remediate incidents

02

Assessment of scope and impact, with root‑cause analysis

03

Customer notification in line with legal, regulatory, and contractual obligations

04

Post‑incident reviews to improve controls and prevent recurrence

24/7 Readiness

Data Retention, Deletion & Customer Control

You remain in control of your data on Coreneural. We provide mechanisms to manage how long data is retained and to request its deletion.

Controlled Data Retention

Data retained only as long as needed to provide the service or as required by law

User-Initiated Data Deletion

Support for customer‑initiated deletion of specific data sets or entire accounts

Compliant Data Removal

Secure deletion or anonymization of customer data following termination, subject to legal retention requirements

Custom Retention Controls

Configurable retention settings aligned with your organizational policies (where supported)

Shared Responsibility for Security

Security is a shared responsibility between Coreneural and our customers.

VAULT AI RESPONSIBILITIES

  • Physical & network infrastructure security
  • Base AI model integrity and alignment
  • Core encryption and platform availability
  • Compliance with global regulatory frameworks

CUSTOMER RESPONSIBILITIES

  • Managing user accounts, roles, and permissions appropriately
  • Enforcing strong authentication practices (e.g., MFA, SSO)
  • Ensuring that uploaded data complies with applicable laws and internal policies
  • Reviewing logs and configurations relevant to their environment

Governance, Training & Continuous Improvement

Security at Coreneural is not a one‑time effort but an ongoing commitment.

Dedicated Security Teams

Dedicated teams overseeing security, privacy, and compliance initiatives

Data Protection Training

Regular staff training and awareness programs on security and data protection

Evolving Security Controls

Policy and control reviews to keep pace with evolving threats and regulations

Security Enhancement Roadmap

Roadmaps to enhance security features and compliance support over time

Contact Our Security Team

If you have questions about Coreneural’s security or compliance posture, need documentation for your audits, or want to report a potential issue, our team is here to help.